In October we purchased a pre-lit Yukon Spruce for over $1000. The tree was purchased after several calls to customer support to determine the best tree that fits our needs. We chose this tree because it had space between the branches so that ornaments could be hung deeper on a tree branch.
Problems that were discovered when we put up the tree over Thanksgiving weekend:
1) The top spike branch of the tree is not strong enough for a tree topper. Balsam Hill support says that they sell a rod that can be zip tied to the tree trunk to support the tree topper ornament. At the time of my call they were out of stock. Probably because everyone needs this rod in order to hold a tree toper ornament on their tree. This rod should be included with every tree when purchased.
2) Because there is space between the branches the bulky Connect Plugs are very visible. There are 6 of them next to each other which are very unsightly. Trying to hide them by fluffing the tree does not work on a Yukon Spruce. We pushed the cords to the back and are hiding them with branches from the sample box.
3) The tree smells of plastic. I advise anyone who purchases a tree to set it up in a garage for a week or so which may help reduce this terrible smell.
4) The pre-lit tree lights have cords that connect from branch to branch which makes it difficult to fluff some branches because of the short distance between the lights. If the cords were a bit longer between the lights, it would be easier to fluff the tree. However, this would result in the ugly cords showing more than they do now.
5) Since we purchased the tree in Oct and set it up in Nov a return was not an option as too much time had occurred. I advise everyone to not only set up your tree as soon as you get it, but to decorate it with ornaments to see if the astatic meets your level of acceptance. I wish we would have as I would have returned the tree immediately.
6) This tree is not well designed.

I got this tree to replace one that I got a few years ago from another company. Just a portion of its lights quit working, and after trying everything possible, I couldn't get them fixed. I can't believe we're in a place now where non-functioning lights forces us to buy a whole new tree, but we are. It did give me the ability to upgrade to a taller and more natural looking one, especially with a Black Friday sale. Once up, this tree is beautiful. Initially, I wasn't sure I was happy with the branches. About the end third of each branch is the realistic part, but it's feel is very stiff plastic. The inside two-thirds of each branch is the standard thin and softer old style. I'm not sure if there's a reason for this other than cost, but I wasn't very happy at first. I didn't remember reading anything in the description indicating that this is how the tree branches are. I almost left it in the box and started a return. I was afraid if I built it and didn't like it, I'd never get it boxed again to return. I decided to go ahead and build it anyway, and I am glad I did. It looks incredible. I still wish it was clear in the description about the branch design and why it's like that. You feel a bit ripped off. I think Balsam Hill should be more clear about the branch design so people understand what they're paying for. Had I understood up front, I think I'd still purchase it, and it would have 5 stars instead of 4. Lastly, there's no way to plug anything external into the tree lights. Especially at the top where you want your topper. I had to string an extension cord all the way through the center of the tree to hide it, to the very top of my 12' tree, and secure it to the tree as well. This should definitely be changed. At least 1 outlet for use at the top at a minimum. This took my initial 4 stars down to 3.

I have never bought an artificial tree before and didn't think that I ever would. However, I am on my own and was totally daunted by the prospect of buying a 6 foot or bigger tree, hauling it home, cutting the trunk to fit the stand and everything else. This beautiful tree is the perfect compromise. It looks so realistic and test was incredibly easy to put up. I am 5'2" and find the box to be quite heavy. Once opened though, the individual pieces of tree were really easy to handle. I love the attention. To detail, such as each piece being carefully labelled in the order for assembly and the red ribbon around each section which really helped with the fluffing process. It was beautiful seeing how my tree lit ups as I simply slotted one section into another. So much easier that wrapping meters of cable around a real tree. While I love this tree and would highly recommend it, for me it is a bit too slim. I should have ordered a full tree. This is not the fault of the tree. It was mine. Nevertheless, it looks beautiful in front of the large window of my Old School House, bedecked with decades of decorations!

I just had to put this together to make sure it works before next December. Assembly was easy and I can;t wait until Christmas now. We got the kind of tree that has spaces above and below branches because it makes ornament display easier clear back to the trunk. Because of the spaces between boughs you can see the wire ends near the trunk and the bundles of wires between each of the 4 sections. But again hoping ornaments will conceal some of that. The lights were the wired typed and are the clear and clear plus color LEDs. The LED are warm white and they are gorgeous. Light intensity can be varied and a remote control or inline control is how you control the lights. The wire run through the trunk and connecting trunk together is the connection for the light section on each piece. No lights to run or plug in.

The two boxes are huge that they come delivered in but forget about getting the branches small enough to fit in the boxes again. Instead two plastic/canvas bags are use for the four sections. These bags are 80 pounds each and are 5 feet long but not too big to wrap your arms around. They'll take up 40 cu feet of space if the two bags are piled on top of each other.